Why isn’t my discount code working?Updated 2 months ago
If you’re having trouble applying your promo code, don’t worry — here are a few things to check:
1. Terms & Conditions
Make sure your order meets the promotion requirements, such as minimum spend, eligible products, or expiry dates.
2. No Extra Spaces
Promo codes are case-sensitive and don’t like sneaky spaces! Try copying and pasting again, ensuring there are no spaces before or after the code.
3. Cart Eligibility
Some promotions may exclude bundles, sale items, or subscription products. Check your cart to make sure everything qualifies.
If you’ve checked all of the above and it’s still not working, reach out to our friendly team — we’ll be happy to help get it sorted!